1. Introduction
At Friend for a Day, we prioritize the safety and well-being of our users. This Privacy Policy explains how we collect, use, and protect your personal information, as well as how you can report any inappropriate behavior within the app. By using the app, you agree to the terms outlined in this policy.
2. Reporting Concerns
We take user safety seriously and have implemented a mechanism for reporting inappropriate behavior. If you encounter a user whose actions or content violate our Privacy Policy or are otherwise concerning, you can report them directly through the app.
To report a user:
- Open the conversation screen where the user is present.
- Tap the menu button located at the top right of the conversation screen.
- Select “Report User” from the options.
- This will immediately exit you from the chat and place a report in our system for manual review.
Once a report is submitted, our team will manually review the situation. If we determine that the reported user has violated our Privacy Policy or engaged in inappropriate behavior, the user will be banned from using the app.
3. Manual Review Process
When a report is submitted, we will:
- Review the content of the conversation and any other relevant context.
- Investigate the user's activity within the app.
- Take action in accordance with our policies, which may include banning the user if they have violated the app's rules or engaged in harmful behavior.
4. How We Handle Reports
- All reports are handled confidentially and will be reviewed by our moderation team.
- We may contact you if additional information is needed regarding your report.
- Depending on the severity of the reported content, we may report the incident to relevant authorities to ensure compliance with child safety and protection laws.
5. User Information and Privacy
- We collect minimal personal information to provide you with the best experience in the app. This includes basic details necessary for communication and account management.
- All personal information is stored securely and is only accessible by authorized personnel.
- Reports and user interactions are handled with confidentiality and will only be shared with authorities if necessary.
6. Child Safety Compliance
We comply with all relevant laws and regulations to protect children from inappropriate content and interactions. If you encounter any child safety concerns, please use the in-app reporting mechanism to alert our team, who will take immediate action to investigate the matter and report it to the relevant authorities if needed.
7. Actions Following a Violation
- The user will be banned from using the app.
- Their account and associated data may be permanently deleted.
- Depending on the nature of the violation, we may contact authorities and cooperate with them as required.
8. Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or the law. Any changes will be posted on this page, and the date of the most recent update will be noted at the bottom of the policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Information
If you have any questions or concerns about this Privacy Policy or wish to report an issue, please contact us at:
Email: ismaeel_ibrahem@outlook.com